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Case Study:
National Accounting Firm, Procurement and IT Contract Optimisation
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Client Organisation
The client is a national mid-tier accounting and advisory firm in Australia. With more than 2000 employees across 25+ offices, it provides audit, tax, and consulting services to a diverse mix of private, public, and not-for-profit organisations. The firm is recognised for supporting the mid-market and driving sustainable growth. As technology costs and complexity increased, leadership identified the need to strengthen procurement governance and improve value from software and service delivery contracts.
Project Overview
The client sought to address rising costs and inefficiencies across IT and service delivery contracts. Software licensing, cloud subscriptions, and product/service agreements were being renewed without consistent visibility of pricing, obligations, or alternatives. This created risk, reduced bargaining strength, and limited the ability to plan strategically. Sedha Consulting was engaged to deliver independent advice that would bring structure to procurement decision-making, reduce total cost of ownership, and provide the organisation with confidence in its contract governance.
Sedha's Role
Sedha Consulting provided targeted contract reviews on an ad hoc basis, covering both software and service delivery agreements. Reviews were delivered promptly, with detailed assessments of pricing, terms, and risks. Following each review, Sedha facilitated follow-up calls with stakeholders to clarify advice and support decision-making. This consultative approach enabled the client to not only understand recommendations but also act on them with precision. Sedha’s expertise in software contract optimisation, cloud cost management, and vendor governance positioned the client to negotiate more effectively and embed stronger procurement practices.
Results
The client achieved tangible reductions in the total cost of ownership for IT and service delivery contracts. Decision-makers reported greater confidence in negotiations and improved clarity over contract terms and obligations. By establishing a structured, independent review process, Sedha reduced procurement risk and delivered actionable insights that continue to guide contract renewals. The engagement also provided the client with a repeatable approach to vendor management, ensuring sustainable value and stronger governance as the firm continues to grow.